Technical Services Manager, Europe

Job Description

As Manager Technical Services Europe for Cargill, you are responsible for managing and coaching a team of 7 Technical Service Specialists, located in both Mouscroun and Deventer, location Mouscroun (Belgium).

Company

Cargillis a strong, international provider of food, agricultural and risk management products and services. With 160,000 employees in 67 countries, the company is committed to using its knowledge and experience to collaborate with customers to help them succeed. The Business Unit Cocoa & Chocolate consists of two divisions: Cargill's Cocoa Division is worldwide a major cocoa bean originator and processor. Cargill's Chocolate and Compound Division offers a wide range of industrial chocolates such as liquid chocolate, solid chocolates in various shapes and tastes, gourmet products and compounds. Its products are marketed under the OCG® and Fennema® brands. Clients are to be counted amongst leading manufacturers in food, chocolate, biscuit, dairy and confectionery industry worldwide.

Position

· Managing and coaching a team of 7 Technical Service Specialists, located in both Mouscroun and Deventer

· Translating the BU strategy into concrete action plans and priorities for each of the Technical Service Specialists

· Pursuing cross training between the chocolate and compound team

· Visiting strategic customers and prioritising customer/sales requests and projects

· Introducing measurable targets for the team

· Ensuring sales and clients receive appropriate product development and technological support related to chocolate/compound applications

· Following market trends, developments and competition information and when possible anticipate

· Working closely together with colleagues from a.o. central R&D Platforms, Sales, QA and Production, reporting to the R&D Director Chocolate and Compound

Profile

· Academic level with a Master's or Bachelor's degree in Food Science/Technology, Chemistry or equivalent

· Several years of proven experience in a relevant management/leadership role in the food sector, preferably in confectionery, dairy or bakery or similar

· Knowledge of chocolate/compounds is a plus but not strictly necessary

· Good understanding and actual knowledge of customer requirements

· Strong communication skills in Dutch, English and preferably in German and/or French

· Personal skills: born organiser, clear leader and coach, decisive, vision on technical services

Ref DUPP14